System Status

At TradeMark Media, keeping our systems (and yours) up and running is very important. This page shows the historical uptime of our web hosting environment. If you have questions, please email support@trademarkmedia.com.

Historical Uptime

6 Month Average Uptime:

Includes planned downtime events during non-peak hours.

Month Avg. Web Server Uptime Notes
July 2016 100%
June 2016 100%
May 2016 100%
April 2016 99.995%

​Brief restart of a few key services on the servers in order to upgrade web hosting software

  • Planned downtime event during non-peak hours.
March 2016 99.995%

​Brief restart of a few key services on the servers in order to upgrade web hosting software

  • Planned downtime event during non-peak hours.
February 2016 100%
January 2016 100%
December 2015 100%
November 2015 100%

No server downtime, however there were intermittent issues with some sites on our 554491-web2.trademarkmedia.com server due to a distributed denial of service (DDoS) attack.

October 2015 100%

No server downtime, however there were intermittent issues with database connections on the 554491-web2.trademarkmedia.com server due to the excessive use of connections in the shared hosting environment.

September 2015 100%
August 2015 100%
July 2015 100%
June 2015 100%
May 2015 99.9969%

Upgrade to network software.

  • Planned downtime event during non-peak hours.
April 2015 99.996%

Allocated more space on the server for backups, which required a restart.

  • Planned downtime event during non-peak hours.
March 2015 100%

No downtime.

February 2015 99.9945%

Upgrade to network software.

  • Planned downtime event during non-peak hours.
January 2015 100%

No downtime.

December 2014 100%

No downtime.

November 2014 100%

No downtime.

  • There were several false positives from the monitoring service but servers never went down.
October 2014 100.00%

No downtime.

September 2014 100.00%

No downtime.

  • We did have a false positive alert from our monitoring system but we confirmed that all systems were up and running.
August 2014 99.984%
  • Unknown downtime event
  • SSL bug caused downtime until corrected
July 2014 100.00%

No downtime.

June 2014 99.995%

Unknown downtime event.

May 2014 100.00%

No downtime.

April 2014 99.99%

Unknown downtime event during non-peak hours.

March 2014 99.99%

Updated security settings and had to restart the server.

  • Planned downtime event during non-peak hours.
February 2014 99.99%

Updated MySQL database server to newer version.

  • Planned downtime event during non-peak hours.
January 2014 100.00%

No downtime.

December 2013 100.00%

No downtime.

November 2013 99.98%

Upgraded server memory to increase performance and minimize downtime.

  • Planned downtime event during non-peak hours.
October 2013 99.72%

Distributed denial of service (DDoS) attempt and memory leak. Upgraded memory and set server limits to minimize downtime.

  • Planned downtime event during non-peak hours.
September 2013 99.97%

MySQL error led to short server downtime.

August 2013 99.99%

MySQL upgrade to latest version.

  • Planned downtime event during non-peak hours.
July 2013 99.93%

MySQL error led to short server downtime. Upgrade to Red Hat Enterprise Linux.

  • Planned downtime event during non-peak hours.
June 2013 100.00%

No downtime.

May 2013 100.00%

No downtime.

April 2013 100.00%

No downtime.

March 2013 99.98%

Unknown downtime event resulted in short server downtime.

February 2013 99.99%

Distributed denial of service (DDoS) attempt caused very short server outage. IP address blacklisted and throttling rule put in place.

January 2013 100.00%

No downtime